Terms and Conditions
1. Introduction
Welcome to CodeStream Digital. By accessing or using our website (www.codestreamdigital.com), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
2. Services
We provide services in the areas of:
- Research and Development: Custom digital solutions, software development, and technical consulting.
- Branding and Marketing: Branding strategies, digital marketing, social media marketing, SEO, and content creation.
We reserve the right to modify or discontinue any service at any time.
3. User Obligations
You agree to use our website and services responsibly and only for lawful purposes. You will not engage in any activity that may interfere with or disrupt the functioning of our services.
4. Intellectual Property
All content, logos, designs, and materials on this website are owned by CodeStream Digital and protected by copyright, trademark, and other intellectual property laws. You may not use, copy, or distribute these materials without our written permission.
5. Payment Terms
We provide services under agreed contracts. Payments are due as specified in the agreement. Late payments may incur additional charges. All payments must be made through accepted methods [e.g., bank transfer, credit card, PayPal].
6. Client Content
You are responsible for providing all necessary materials (e.g., logos, content, designs) required for the completion of the project. You grant us a non-exclusive, royalty-free license to use your materials as necessary to perform the services.
7. Confidentiality
Both parties agree to maintain the confidentiality of any sensitive or proprietary information shared during the course of the project. This confidentiality extends beyond the termination of any agreements or projects.
8. Limitation of Liability
CodeStream Digital is not responsible for any indirect, incidental, special, or consequential damages arising from the use of our services or any failure in performance. Our liability is limited to the amount paid for the services provided.
9. Termination
Either party may terminate the agreement with prior written notice if the other party breaches any of the terms. Upon termination, all outstanding payments are due.
10. Governing Law
These terms are governed by the laws of [INDIA], and any disputes shall be resolved in the competent courts of [JAMMU AND KASHMIR ].
11. Modifications
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page, and the updated terms will take effect immediately upon posting.
Refund Policy
1. Introduction
At CodeStream Digital, we strive to deliver high-quality digital solutions and marketing services. If you’re not satisfied with our services, we offer a refund under specific conditions outlined below.
2. Eligibility for Refunds
Refunds are considered on a case-by-case basis and apply to services that:
- Have not been started yet (for consulting or marketing services).
- Are terminated due to our failure to deliver the agreed-upon services.
3. Requesting a Refund
If you believe you’re entitled to a refund, please submit a request to [evocreationstech@gmail.com] within [2 DAYS ] of the delivery of the service. Include the following details:
- A description of the issue
- Your order or project reference number
- Any supporting documentation or communication
4. Refund Decision
Refunds will be evaluated based on the scope of the service, contract terms, and the reason for dissatisfaction. If a refund is approved, it will be processed and get credited within [5-7 business days]. Refunds will only be issued to the original payment method.
5. Non-Refundable Services
The following services are non-refundable:
- Any completed work or project milestones where the client has approved the deliverables.
- Services that are based on time and materials (e.g., hourly consulting).
6. Cancellations
If you choose to cancel a project after work has begun, we may issue a partial refund based on the amount of work completed. Cancellations must be made in writing.
7. Contact Information
For any refund-related inquiries, please contact us at [evocreationstech@gmail.com].
Privacy Policy
1. Introduction
CodeStream Digital is committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect it.
2. Information We Collect
We may collect the following types of information when you interact with our website or use our services:
- Personal Information: Name, email address, phone number, company details, and payment information.
- Non-Personal Information: IP addresses, browser type, device information, and usage data via cookies.
3. How We Use Your Information
We use your information for the following purposes:
- To provide and manage services you request.
- To send you information about our services, offers, or updates (with your consent).
- To improve our website and services through analysis and feedback.
- To process payments and manage billing.
4. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Cookies
We use cookies to enhance your user experience, analyze website traffic, and personalize content. You can control cookies through your browser settings, but disabling cookies may affect the functionality of the website.
6. Sharing Your Information
We do not sell or rent your personal information. We may share your data with trusted third-party service providers who assist us with payment processing, marketing, or website functionality. These third parties are bound by confidentiality agreements and only use your information for the purposes we specify.
7. Your Rights
You have the right to access, update, and delete your personal information. You may also withdraw consent for marketing communications at any time by contacting us.
8. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before submitting any personal information.
10. Changes to Privacy Policy
We may update this Privacy Policy periodically. When we do, we will post the updated version on this page with the effective date. By continuing to use our services, you accept the updated policy.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at [evocreationstech@gmail.com].
MANAGED BY-CODESTREAM DIGITAL